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App Privacy Policy

For our Android and iOS mobile apps.

Privacy Notice

Washify and our affiliates (collectively, “Company,” “we,” or “us”) respect your privacy and are committed to protecting your Personal Information. This Privacy Notice describes the types of Personal Information we collect and our practices for using, maintaining, sharing, and protecting it. It also describes the rights and choices you may have with respect to your Personal Information and how you may contact us about our privacy practices. Our privacy practices may to reflect local practices and legal requirements.

This Privacy Notice applies to the following websites and any associated Company websites, products, services, and mobile applications (the “Services”): Washify.com. It does not apply to the collection and use of certain employment-related information. If you are a current or former Company job applicant, employee, owner, director, officer, or contractor, please contact us for the appropriate policy.

When using our websites, you may choose to interact with features from third parties that operate independently from Company, such as social media widgets and links to third-party websites. Company has no control over and is not responsible for the privacy practices of such third parties. This Privacy Notice does not apply to the extent the Company does not own or control any linked websites or features you visit or use. We recommend that you familiarize yourself with the privacy practices of these third parties.

1. Types of Personal Information

“Personal Information” means any information relating to an identified or identifiable individual. Examples of Personal Information Company may collect include:

● Payment information (credit card and other payment card information)

● Personal contact information (name, nickname, gender, mailing address, email address, phone number)

● Business information (office location, business contact information, department, job title/description, professional bio)

● Log-in credentials (username, password)

● Usage details (log-on activity, search terms, views, clicks, downloads, Company-related preferences, lead submission information)

● Technical details (IP address, geolocation information, cookie/session IDs, authentication information, browser type/version, operating system/platform)

● Any other information you or other Company customers may upload or enter into the Services

California Residents

We collect Personal Information as defined by the California Consumer Privacy Act, which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Personal Information does not include de-identified or aggregate information, publicly-available information that is lawfully made available from federal, state, or local government records, and information covered by certain sector-specific privacy laws.

The Company has collected the following categories of Personal Information about consumers in the 12 months preceding the date this Privacy Notice was last modified:

● Identifiers (e.g., real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers)

● Categories of personal information described in California Civil Code §1798.80(e) (e.g., signature, phone number, bank account number, credit card number, debit card number, or other financial information)

● Protected classification characteristics under California or federal law

● Commercial information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)

● Internet or other electronic network activity information

● Geolocation data

● Professional or employment-related information

● Inferences drawn from other Personal Information (e.g., profile reflecting your preferences, characteristics, and behavior)

2. Collection of Personal Information

The Company may collect Personal Information using the following methods:

● Directly from you when you provide it to us or to a carwash using Washify products or services (including information you enter into web forms, pay stations or other kiosks, subscription agreements and other contracts, or submit in connection with any Services)

● Through your participation in surveys, promotions, and contests

● The Company’s internal customer relationship management system and databases

● From third parties, such as analytics and email marketing service providers

● Researching or scraping public websites where permitted by the Terms of Use (company websites, search engines, social media)

● Automatically through tracking technologies (cookies, web beacons, log files), including over time and across third-party websites or other online services

For more information about how we use Personal Information collected through tracking technologies and the ways you may be able to manage it, see Use of Personal Information, our Cookie Policy, and Manage Your Personal Information.

Children Under 13

Company websites are not intended for children under 13 years of age, and we do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this website or through any of its features, register, or make any purchases. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete it. If you believe we might have any information from or about a child under 13, please contact us.

California Residents

The Company collects Personal Information from the following categories of sources:

● Directly and indirectly from you

● Other Company customers

● Service providers

● Companies with public websites

● Government entities

3. Use of Personal Information

We may use your Personal Information for the following purposes:

● Communicating with you, including SMS messages that carwashes using Washify products or services may send you

● Providing you with the Services

● Authenticating use, detecting potential fraudulent use, and otherwise maintaining the security of the Services

● Developing, testing, improving, and demonstrating the Services

● Creating and maintaining a customer relationship management system, member directories, and invitation lists for Company events

● Carrying out our legal and contractual obligations and enforcing our rights, including billing and payment processing

● Anonymizing and aggregating information for analytics and reporting

● Advertising, marketing, and selling the Services, including linking together or merging Personal Information with other Personal Information so that we may better understand your needs and inform you about our Services and those of carwashes using Washify products and services

● Short-term transient use

● For any other purpose with your consent

Online Advertising

When you use the Services, we and third parties may use cookies and other tracking technologies to collect information, including Personal Information, to help us target content to you on the Services or elsewhere. This information may be associated with other information or combined with information from other sources, including information these third parties might track about your online activities over time and across the Internet. Third parties use this information to provide interest-based display advertising and retargeting on our behalf, which may include placing our advertisements on other websites you visit, including your social media accounts, or matching a cookie or device ID to your email address so we can send you promotional emails that may be of interest to you.

To make informed choices about targeted advertising, see Manage Your Personal Information.

4. Disclosure of Personal Information

We may disclose Personal Information:

● To affiliates and other entities within Company’s group of companies, distribution partners, other Company customers, and service providers

● To third parties when you use a third party feature in our Services

● To enforce or apply our Terms of Use and other agreements or comply with any court order, law, or legal process, including government or regulatory requests

● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets

● If we believe it is necessary to protect the rights, property, or safety of Company or others

● For any other purpose disclosed by us when you provide Personal Information

● With your consent, such as when you choose to provide your information to third parties

We may also disclose de-identified information without restriction. Note that if you make any Personal Information publicly available on the Services, anyone may see and use such information.

Service Providers

The Company retains third party service providers to assist us in our business. For example, we use service providers to assist with analytics, email marketing, payment processing, customer relationship management, and IT infrastructure and support. The Company may permit these affiliates and service providers to access your Personal Information in order to assist us in providing services; however, we contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

California Residents

Company shares Personal Information with the following categories of third parties and has disclosed the following categories of Personal Information for a business or commercial purpose in the 12 months preceding the date this Privacy notice was last modified:

Personal Information Third Parties
Identifiers Service providers, including data analytics and advertising providers, operating systems and platforms, social networks, other Company customers
Categories of personal information described in California Civil Code §1798.80(e) Service providers, other Company customers
Commercial information Affiliates, distribution partners, other Company customers
Internet or other electronic network activity information Service providers, including data analytics and advertising providers
Geolocation data Service providers
Professional or employment-related information Service providers, other Company customers
Inferences Service providers, including data analytics and advertising providers

6. Security of Personal Information

The Company implements security safeguards to protect your Personal Information.

We take steps to secure Personal Information through administrative, technical and physical safeguards designed to protect against the risk of accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Unfortunately, we cannot guarantee the security of information transmitted through the Internet, and where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.

7. Retention of Personal Information

Company generally retains records only as long as necessary and as required for our business operations, for archival purposes, and/or to satisfy legal requirements.

When determining the appropriate retention period for Personal Information, we take into account various criteria, such as the amount, nature and sensitivity of the Personal Information; potential risk of harm from unauthorized use or disclosure; purposes for which we process your Personal Information; whether we can achieve those purposes through other means; and business operations and legal requirements.

Because we maintain our applications and websites to protect them from accidental or malicious loss and destruction, residual copies of your Personal Information may be retained in our backup and archival systems for a limited period of time, after which the information will be automatically deleted or put beyond use where deletion is not possible.

8. Manage Your Personal Information

You may manage your Personal Information by making certain choices. If you believe that any Personal Information you have provided to us is out-of-date or inaccurate, you may review and correct such information if it is within your online account by logging in at any time or by choosing to contact us. You may also have additional rights detailed below depending on where you live. As a security precaution, we may need to request information from you to help us confirm your identity when exercising a right related to your Personal Information.

Direct Marketing Opt-Out

If you no longer wish to receive direct marketing emails from the Company, you may click the “Unsubscribe” link in an email at any time to stop receiving emails for that particular subject. Depending on the Services, you may also be able to manage notification preferences in your account. Note that Company may still contact you in connection with providing you Services you have requested from us. You may also opt out of receiving SMS messages from carwashes that use Washify products or services. For more information on SMS messaging and how to opt out, please visit our Terms and Conditions

Tracking/Online Advertising Opt-Out

You may disable or delete browser cookies through your browser settings. Cookies are generally easy to disable or delete, but the method varies between browsers. To learn how you can manage Flash cookies, visit Adobe’s Flash player settings page. If you disable or delete cookies, or if you are running third-party software that intercepts or deletes cookies, please note that some parts of our websites may not work properly.

You can opt out of third parties collecting your Personal Information for targeted advertising purposes in the United States by visiting the National Advertising Initiative’s (NAI) opt-out page and the Digital Advertising Alliance’s (DAA) opt-out page and in the EEA by visiting The Programme’s opt-out page.

California Residents

If you live in California, you have the right to: (1) request that Company disclose what Personal Information we collect, use, disclose, and sell; (2) request deletion of Personal Information; (3) opt-out of the sale of Personal Information where applicable; and (4) not receive discriminatory treatment by Company for exercising these rights.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. To make a request on your behalf, an authorized agent may contact us with proof of your written and signed permission to do so. Note that the Company may also require you to verify your identity and confirm that you gave permission.

Requests to Know

You have the right to request that we disclose the following information:

● Specific pieces of Personal Information Company has collected about you;

● Categories of Personal Information Company has collected about you, disclosed about you for a business purpose, or, where applicable, sold;

● Categories of sources from which the Personal Information is collected;

● Categories of third parties with whom Company shares or to whom Company sells Personal Information where applicable; and

● The business or commercial purpose for collecting and, where applicable, selling Personal Information.

To make such a request, please contact us using the contact information at the end of this privacy policy. In order to verify your request, Company may require you to provide additional information to confirm the identity of the consumer.

Requests to Delete

You have the right to request that we delete Personal Information about you that we collected and maintain, subject to certain exceptions. To make such a request, please contact us using the contact information at the end of this privacy policy. In order to verify your request, the Company may require you to provide additional information to confirm the identity of the consumer. Once we verify your request, we will delete and direct our service providers to delete your Personal Information, unless an exception applies.

Sale of Personal Information

We do not sell your Personal Information.

“Shine the Light” Request

California residents may also have the right to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us.

Toll-Free Phone Number

1-855-927-4439

9. Privacy Notice Changes

This Privacy Notice may be updated periodically to reflect changes in our privacy practices.

We will post changes on this page and identify the date the privacy notice was last revised at the top of the page. If we make material changes to our privacy practices, we will notify you through a notice on the home page of the websites covered by this Privacy Notice. If a material change will apply to Personal Information we have already collected, we will additionally seek your affirmative consent.

10. Contact Us

You can contact us by using the relevant contact information below.

Washify Services LLC – 1208 VFW Parkway, West Roxbury, MA, 02132, United States

In order to properly respond to your questions or requests about our services, please call 1-855-927-4439.